Privacy Policy

Effective date: August 13, 2026

This Privacy Policy describes how Ascend Mineral Springs LLC, doing business as Mineral Springs Lofts (“we,” “us,” or “our”), collects, uses, and protects the personal information you provide through mineralspringslofts.com (the “Site”) or when you contact us about leasing an apartment.

Information We Collect

When you submit an inquiry, schedule a tour, or apply through our Site, we may collect:

• Your name, email address, and phone number
• Details about your leasing interest (bedroom preference, target move-in date, and any message you provide)
• Communications you send us, including text messages, if you have opted in to receive them

How We Use Your Information

• To respond to your leasing inquiry and schedule tours or showings
• To send you information about apartment availability, your application, or your tenancy
• To send text message (SMS) communications if you have opted in, in accordance with our SMS Terms & Conditions
• To maintain records related to leasing and property management

SMS / Text Messaging

If you opt in to receive text messages from us, your mobile number and opt-in status are used solely to send you the leasing communications described in our SMS Terms & Conditions. No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate our leasing and property-management business (for example, our property management software or SMS/communications platform), solely to help us provide services to you, and under confidentiality obligations consistent with this policy. We may also disclose information if required by law.

Cookies & Tracking

This Site does not use tracking cookies or third-party advertising pixels. We use Google Fonts to display type on the Site, which may involve a connection to Google's servers to load font files.

Your Choices

You may opt out of text messages at any time by replying STOP to any message we send, or by contacting us using the information below. You may request that we delete or correct the personal information we hold about you by contacting us directly.

Contact Us

Ascend Mineral Springs LLC (d/b/a Mineral Springs Lofts)
Buffalo, New York
Email: info@springslofts.com
Phone: (716) 860-6287

TERMS AND CONDITIONS

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@springslofts.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://mineralspringslofts.com/privacy.html

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision.